If you need to reach us immediately, call us at 512-544-5253.
Licensed mental health professionals are available 24 hours a day, 7 days a week to assist you or your loved one.
To schedule a no-cost assessment or for more information, please call 512-544-5253 or use the form below. Walk-ins are welcome, and appointments can also be made. We respect your privacy and hold all information discussed in the strictest confidence.
This form is for general questions about Austin Lakes Hospital’s services, programs and admissions and IS MONITORED DURING NORMAL BUSINESS HOURS ONLY. If you are experiencing a medical emergency, DO NOT use this form.
Austin Lakes Hospital is dedicated to providing the highest level of quality care to our patients. The Joint Commission’s gold seal of approval on our website shows that we have demonstrated compliance to the most stringent standards of performance, and we take pride in our accreditation.
The Joint Commission standards deal with organization quality, safety-of-care issues and the safety of the environment in which care is provided. If you have concerns about your care, we would like to hear from you. You may contact us at 512-544-5253.
If you do not feel that your concerns have been addressed adequately, you may contact The Joint Commission at: Division of Accreditation Operations, Office of Quality Monitoring, The Joint Commission, One Renaissance Boulevard, Oakbrook Terrace, IL 60181, Telephone: 800-994-6610